FAQs

HOW AND WHEN TO ORDER CUSTOM CAKE/DESSERT 

Please complete our customize inquiry form for customized cakes and sweet bites.

For small custom cakes [single or two tiers] and sweet bites minimum 2 weeks advance notice is needed.

For large custom cakes [three tiers or more] minimum 4 weeks in advance.

CUSTOM CAKE FLAVOURS

Chocolate cake -  devil chocolate sponge. Callebaut 54% dark chocolate whipping ganache.

Chocolate raspberry cake ( extra charge ) - chocolate sponge. raspberry jam. dark chocolate cream

Chocolate hazelnut caramel cake-  chocolate sponge. sea salt caramel. hazelnut praline cream

Vanilla cake - vanilla sponge. vanilla whipping ganache - we use real seeds not essence.

Vanilla mango passionfruit cake- vanilla sponge. mango jam. passionfruit cream

Blueberry cake - blueberry sponge. blueberry jam. white chocolate cream

Lemon elderflower cake- lemon sponge. zesty lemon curd. elderflower cream

Coconut almond cake ( extra charge ) - Coconut almond sponge. almond praline, coconut white chocolate cream 

Banana chocolate caramel cake -Banana sponge. salted caramel. dark chocolate cream 

Espresso cake - coffee sponge. espresso. coffee cream

Pistachio strawberry (jam) chiffon cake ( 8 inch or smaller/extra charge ) - pistachio sponge. strawberry jam. pistachio praline cream

Matcha strawberry (jam) chiffon cake ( 8 inch or smaller/extra charge ) - green tea sponge. strawberry jam. matcha cream

Classic durian chiffon cake ( 8 inch or smaller/extra charge ) - Classic chiffon sponge. durian cream. durian.

 *All the creams are whipped chocolate cream (light chocolate ganache). our cake is finished with swiss meringue buttercream and/or chocolate spray.

DESSERT BITES INFO

We currently offer 4 types of dessert bites

-Cakesicle from 8 dollars, minimum order 12 units per style and could mix flavors.

-Macaron from 3.5 dollars, minimum order 12 units per style or flavour.

-Dessert jar (or mini dessert cup) 12 dollars each (mini dessert cup from 6 dollars, minimum order 12 units per flavour.)

-Cupcake from 6 dollars, minimum order 12 units per style or flavour.

CUSTOM CAKE PRICE

Each cake is individually priced taking in to account the size, complexity in the final design and any special requirements.

Please note our smallest custom cake order starts at Single tier 6 inch - $300+

If you’re having an intimate party and working within a strict budget, we suggest browsing our online shop., 

However, we find most clients opt for custom-designed cakes that fall in the below price guide:

Single tier 6 inch - 20 serves - $300+ 

Single tier 8 inch - 40 serves - $350+ 

Two tier 4+6  inch - 30 serves - $400+   

Two tier 6+8 inch - 60 serves - $500+ 

Three tier 4+6+8 inch - 70 serves - $600+

Three tier 6+8+10 inch - 130 serves - $950+ 

Four tier 4+6+8+10 inch - 140 serves - $1050+ 

Four tier 6+8+10+12 inch - 230 serves - $1700+ 

Five tier 4+6+8+10+12 inch - 240 serves - $1900+ 

Six tier 4+6+8+10+12+14 inch - 380 serves - $2500+ 

Table cake  from  12 inch - $350+

Long rectangle cake from 12 inch - $430+

SERVING SIZE FOR CUSTOM CAKE

Our standard single tier cakes are a 5 layers, approx. 6 inches high. Custom layers/heights available by enquiry.

our serving size approx 1x1x 6 inches 

Yes, we do offer our cakesicles as cake tasting . Pre-order here 

BOOKING AND CANCELLATION FOR CUSTOM CAKE/DESSERT 

Deposit amounts based on order value:

- Orders up to $1,000: $200 deposit.

- Orders up to $2,000: $350 deposit.

- Orders up to $3,000: $400 deposit.

This non-refundable deposit is required on custom orders to secure your date with remaining payment to be paid 24 - 12 workings days before the delivery/collection date.

Bookings are only confirmed once deposit is paid.

Cancellations which require refunds will only be honored if notified 10 working days prior to delivery.
No refunds or cancellations will not be given if within 10 working days of delivery.

*not applying for items available in online shops.Please review the refund and cancellation policy for online shops here.

PICK UP OR DELIVERY  

For small cake [single or two tiers] and dessert orders, we recommend pick up from our Grafton shop.

For large custom cakes [three tiers or more], we charge a delivery and set up fee based on the number of kilometres travelled to your venue. Cakes are generally delivered on the day of the event. You are welcome to collect your cake from our shop, however we recommend that larger tiered cakes be delivered as this is a complex and delicate task!

STORAGE

All our cakes and desserts should be stored in the refrigerator and taken out to be brought to room temperature 1 hurs - 3 hurs prior to serving.
Dessert bits serve directly from the fridge.
Chocolate bars should be stored in a cool dry place out of direct sunlight (18ºC)

ALLERGY AND DIETARY

Some of our cake and desserts are customizable towards dietary requirements please contact us directly.
We are not allergy specialized therefore any cake and desserts may still contain traces.